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The flow that guarantees that information is sent, received, and comprehended correctly is referred to as the communication cycle. Its benefits in management include:
Assures Clarity: Managers minimise misunderstandings by using the cycle to express their message in a clear and concise manner. When assigning duties, for example, the cycle makes sure that employees know what is expected of them.
Feedback Facilitation: The cycle promotes feedback, allowing managers to make sure their intended message is understood. Asking team members to repeat instructions, for instance, verifies that the intended message is understood.
Promotes effective listening: Managers may promote trust and collaboration by using a two-way listening approach.
Doesn’t create a barrier: In fact, the cycle eliminates things like language and ambiguous signals that may cause barriers.
Enhances the process: The manager may improve communication by using feedback and result analysis.
The correct tone, phrasing, and formality assure successful and suitable communication in the workplace.
Tone: A positive respect kindles trust. For instance, a solution-focused tone in which a manager handles a failure helps the team better instead of being scared.
Language: plain and jargon-free language encourages inclusiveness and comprehension, for example, by clarifying technical words for non-specialist staff.
Formality: Fine-tuning it to the audience maintains it professional yet approachable. For instance, at board meetings, formal language is fine, but in team-building sessions, a less formal tone may be the better option.
Verbal Communication
Strengths: Facilitates immediate feedback and rapid decision-making, like in group discussions or private conversations.
Weaknesses: susceptible to miscommunication due to poor utterance or interruptions in discussions.
Written Communication
Strengths: Offers a permanent record and ensures that important information is communicated uniformly, as in the case of emails or reports.
Weaknesses: This communication lacks promptness and can be easily misconstrued in the context unless one understands the meaning.
Improvement can, however, be achieved with a balance between both methods, such as follow-up emails after having verbal discussions.
AC2.1 Develop appropriate criteria to evaluate own ability to communicate effectively.
Evaluation criteria include:
Gathering Input:
Evaluation:
Strengths:
Opportunities for Development:
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