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Assignment Activity 1:  Understand the culture and context of the organisation

AC 1.1 Evaluate the organisation within its broader environment using appropriate environmental and organisational analysis techniques

The following are the techniques used to analyse an organisation against its broader environment.

• PESTEL Analysis: This evaluates all the political, economic, social, technological, environmental, and legal factors affecting the organisation.

• SWOT Analysis: This is helpful in finding out the strengths and weaknesses of the organisation and external threats and opportunities that help understand internal capabilities and external challenges around the organisation.

• Porter’s Five Forces: These include the evaluation of industry competition, supplier power, buyer power, threat of new entrants, and substitutes.

• Value Chain Analysis: This consists of reviewing internal processes in order to find areas for cost-cutting or efficiency improvement.

• Competitor Analysis: Analyse the competitors’ strategy and their position in the market.

• Culture & Structure organisation: Analyse the organisation’s internal culture and leadership to understand if it is responsive to external changes.

AC 1.2 Examine the implications of the policies, procedures, and legal requirements that are relevant to your area of work

Consideration of the implications of policies, procedures, and legal requirements relevant to your work.

• Policies: They define the guidelines and standards of an organisation, which would be used to achieve uniformity and compliance. In the absence of compliance, there may be disciplinary action or operational ineptness that arises.

• Procedures: They are instructions that are broken down into steps to achieve tasks. They serve to maximise efficiency, at the cost of eliminating mistakes by training and using best practices.

• Legal Requirements: Laws and regulations that apply to a business, and an infraction result in legal penalties and, possibly reputation damage.

In this way, understanding and following these factors is essential for smooth running, risk minimisation, and maintaining compliance.

AC 1.3 Evaluate the cultural and ethical behavior present in the organisation

To analyse how the cultural and ethical behavior of the organisation is, follow the following analysis:

• Organisational Culture: Observe the values the organisation has as the core base; the communication flows in such an organisation, which also inculcates an inclusive, transparent work environment that, at all times, respects its diversity.
• Ethical Standards: Follow up on the organisation’s code of conduct, decision-making processes, and the mechanism that provides accountability to ensure that an organisation meets its set standard of operating ethically.
• Cultural Sensitivity and Inclusion: Observe that the organisational commitment is made towards diversity, including anti-discrimination policies and cultural competency training.
• Corporate Social Responsibility (CSR): Look at the extent of their community engagement and sustainability activities showing what are the firm’s ethical priorities.
• Employee Feedback/Employee Engagement: A review of employee satisfaction and avenues available for feedback can determine the organisation’s responsiveness to a great cultural and ethical work environment.

This evaluation decides the extent to which the organisation incorporates its culture and ethics into its values and practices.

Assignment Activity 2: Understand own ability to function within organisational culture and ethical norms

AC 2.1 Evaluate own cultural and ethical behaviour in relation to the organisation

Assess your cultural and ethical behavior toward the organisation:

• Cultural Awareness: Reflect on how you respect and adapt to cultural differences, promoting inclusion and overcoming personal biases.
• Ethical Conduct: Judge your honesty, integrity, and commitment to maintaining confidentiality, ensuring that all your acts are in conformity with the ethics of the company.
• Feedback: Give importance to others’ impressions about your behavior by receiving feedback from colleagues and clients.
• Organisational Alignment: Ensure that the values accord well with the culture and ethical standards of the organisation.
• Action Plan: Identify areas for growth and formulate and develop appropriate goals related to ongoing growth in cultural sensibility and ethical behavior.

AC 2.2 Propose how to uphold the ethical standards across the organisation

To keep an organisation ethical, the following can be done.

• Define Clear Ethical Principles: Define a Code of Ethics with core values of honesty, integrity, and fairness.
• Leadership Commitment: Leadership is responsible for being ethical first and must make their decisions ethically.
• Training and Awareness: Conduct regular ethics training among employees with real-life cases.
• Open Communication: Implement whistleblower policies and encourage reporting of unethical behavior.
• Accountability: Specify the penalties for unethical behavior and such penalties should be applied uniformly.
• Promote Ethical Culture: Reinforce ethical behavior, other than ethics as a positive performance indicator
• Engage with External Stakeholders: Stay updated with all legal and regulatory changes and ethics best practices.